Terms & Conditions
Welcome to The Massive Shop. By accessing, browsing, or purchasing from our platform, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
ā 1. General Terms
By using our website/app, you confirm that you are at least 18 years old or using the platform under parental supervision.
We reserve the right to update, modify, or change these terms at any time without prior notice.
Continued use of our platform implies acceptance of updated terms.
šļø 2. Product Information & Pricing
We strive to provide accurate product descriptions, images, and pricing. However, minor variations in color, design, or texture may occur due to photography and screen settings.
Prices are subject to change without prior notice.
We reserve the right to cancel orders due to pricing errors or stock unavailability.
š³ 3. Payments
We accept UPI, debit/credit cards, net banking, and other available payment methods.
Orders will be processed only after successful payment confirmation (except COD where applicable).
We are not responsible for payment gateway failures or bank-related issues.
š 4. Shipping & Delivery
Delivery timelines may vary depending on location, courier services, and unforeseen circumstances.
Delays due to natural events, logistics issues, or incorrect address details are not the responsibility of the store.
Customers must provide accurate shipping information.
š 5. Return, Exchange & Refund
Returns or exchanges are accepted only if the product is defective, damaged, or incorrect.
Customers must raise a return request within the specified return period after delivery.
The product must be unused, unwashed, and in original packaging.
Refunds will be processed after quality verification.
